This M.S.A. infosheet is a simple and detailed way to understand the elements of projects, as well as the terms & conditions they include. This helps keep you informed, and sets your expecations for the great customer service we aim to provide. Our goal is to cut-down or eliminate confusion all together and offer the best working relationship possible. We value your feedback and have provided links for any questions or comments you may have.
The Project Outline & Estimate, in conjunction with the Maintenance & Support Agreement (including Hosting Addendum if applicable) constitutes the sole agreement between VISIV and THE CLIENT regarding design projects. Any additional work not specified in this contract must be authorized by a written change order. All prices specified in this contract will be honored on an annual basis after both parties sign this contract. Continued services after that time will require a new agreement renewal. If THE CLIENTS account is good standing at the time of renewal, all rates listed within this agreement are guaranteed.
By using and continuing to maintain or place information on VISIV’s shared hosting space, and/or requesting updates/adjustments and/or by consulting with VISIV regarding THE CLIENTS account or web pages, THE CLIENT is stating and acknowledging that THE CLIENT has read the aforementioned terms and conditions and that THE CLIENT understands such terms and conditions and agree to be bound by them.
Be advised, the cancellation of payment will terminate this agreement, effective immediately. As a result, any websites hosted or supported under this agreement may experience downtime, until a new agreement is in place. There is no guarantee that the terms of a new agreement will coincide with prior agreements, offers, or exceptions.